The Building Rapport and Relationships workshop is designed to assist participants in identifying and learning ways to improve understanding of and communications with our students. Participants will be equipped with tools extracted from Politeness Theory and the “Something’s Up! Cycle to navigate uncomfortable or challenging situations. This workshop also will help participants develop skills which encourage introspection and sensitivity to intercultural environments. Participants will reflect on the ways cultural values may impact understanding in a diverse classroom, office, or event setting.